Privacy Policy

1. Information We Collect We may collect: - Account information (name, email, authentication data) - Workspace and project data (stories, prompts, scripts, storyboards) - Uploaded content and assets (images, logos, audio) - Generated outputs (scripts, storyboards, rendered videos) - Payment and subscription data, processed through third-party payment providers - Usage logs, device information, and browser/session data - Support communications and feedback

2. How We Use Information We use the information we collect to: - Provide, operate, and improve the service - Render videos and process generation requests - Manage accounts, workspaces, and subscriptions - Process payments and credits - Detect and prevent abuse and fraud - Debug issues and provide customer support - Comply with applicable laws and regulations

3. AI and Content Processing Your inputs, prompts, scripts, and uploaded assets may be processed by AI models, cloud storage, and rendering infrastructure to generate the outputs you request. You should not upload sensitive personal data unless necessary and authorized.

4. Sharing of Information We do not sell your personal data. We may share information with: - Service providers: hosting, storage, payments, AI processing, analytics, authentication, and infrastructure providers - Legal and compliance: where required by law, court order, or to protect user safety - Business transfer: in connection with a merger, acquisition, or sale of assets

5. Data Retention We retain your data as long as necessary to operate the service, provide support, prevent abuse, and comply with applicable law. Specific retention periods may vary by data type. Uploaded and generated assets may later be subject to retention rules depending on plan and asset type.

6. Your Rights Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, or to object to certain processing. Contact us to exercise your rights.

7. Security We use commercially reasonable safeguards to protect your information. No system is completely secure and we cannot guarantee absolute security.

8. Children StoryReel AI is not intended for direct use by children under the applicable legal age. We do not knowingly collect personal data from children. Kids content mode is for adult/authorized users creating age-appropriate content; it does not allow children to use the platform directly.

9. International Data Processing Your data may be processed in countries where StoryReel AI and its service providers operate. Data transfers are subject to applicable legal frameworks.

10. Contact For privacy questions, contact us at the privacy email shown in the footer.